To support the country's economy, the two largest companies widely known in Russia - Google and Sberbank - have developed a unique project that allows entrepreneurs to effectively develop their business using modern technical solutions. Business class is a program designed to help aspiring businessmen and individual entrepreneurs maintain and grow their business.

Who is the program suitable for?

Business class from Sberbank and Google is a universal training that will be useful for both novice businessmen and experienced entrepreneurs. In the learning process, such points are considered:

  • Fast and effective business development with minimal time and financial costs;
  • Frequent mistakes made during the course of a career, which can lead to significant financial losses and which can be avoided;
  • Modern strategies to increase your income several times.

At the same time, classes within the course will not take much time - three hours a week are enough in conditions of remote access.

Program

The project is developing in two directions - for beginners and experienced businessmen. Everyone determines the level of training for himself independently and, in accordance with it, chooses a training program.

Beginner course

Consists of three steps.

  • Search for ideas for implementation. The most popular developing areas are considered, where it is easiest to take a stable position in the market.
  • Modeling. When an idea is found, you need to have a clear idea of \u200b\u200bwhat its implementation will look like. At the stage of visualization, the links between elements are worked out in a standard template for building a business.
  • Market research. It is necessary in order to understand whether the final product will be in demand. At this stage, a potential client base is identified, as well as the development of unique solutions that will help you stand out from the crowd of competitors.

Course for Experienced Business Owners

As in the case of the initial course, it includes only three stages.

  • An effective manager. An expert in team communication and achievement of results will teach you how to correctly prioritize and choose the most comfortable communication style with employees in order to motivate them to work.
  • Business model analysis. It's not enough to just write a business model and follow it. It is always necessary to analyze the volume of income and expenses and cross out unnecessary expenses from the budget. Perhaps some processes require special attention and, if properly developed, can bring good profits.
  • Market research. To maintain competitiveness, you need to learn how to analyze customer demand, competitive offers and draw conclusions on how you can increase the value of your own product.

general information

The Business class training program is designed for 5 months. It is recommended to attend classes online at least three hours a week. The training is provided by the organizers free of charge.

In the process of training, bonuses will be credited to the account in the personal account of the students, which can subsequently be exchanged for presents in the electronic store. Upon completion of the course, each participant will pass the final test and receive an individual certificate of completion of the Business Class.

Questions and answers

How long does the training take?

Practice shows that the program needs to be devoted from 1 to 3 hours a week. The entire program is designed for five months.

How much does it cost?

It's free and will always be free.

Will I receive some confirmation of my course completion?

Yes. After successfully completing the program: studying the required modules and final testing, you will receive a personal electronic certificate.

Why do you need points and ratings?

The points accumulated during the training can be exchanged in the gift shop for bonuses after completing the program.

Why did Google and Sberbank create such a project?

The strategic priorities of both companies are to create new opportunities for the country's economic development. So in 2016, the Google and Sberbank program for existing and potential entrepreneurs appeared: we introduce a wide audience to the latest methods to develop a business, and we do it with the help of advanced technologies.

This is about 300 thousand people in 22 countries of presence. For us, this is not only the most important asset and tool for increasing competitiveness, but also a serious responsibility for the professional and personal development of employees. Therefore, in 2013, we continued to improve the training system for both mass personnel and managers and key specialists of the group.

Training of employees of mass specialties

In 2013, the number of employees of the group's mass specialties - line management and specialists engaged in the process of interacting with clients - amounted to about 157 thousand people. The main task of our training system is to help each of them improve their qualifications and level of competence in the field of knowledge of the features of banking products and processes, the use of specialized software, as well as the skills of effective communication and sales. In the past year, more than 150 programs were developed: 61 programs for full-time education in 17 specialized training centers and 91 multimedia courses for self-study.

One of the new personnel development tools in 2013 was the program for the creation of specialized training offices of the bank, where for two weeks newcomers learn to serve private clients under the supervision of experienced employees and thus learn from experience and receive mentors' support in difficult situations. Since 2014, the training of employees under this program will take place in 130 cities of Russia.

To ensure the uniform quality of training programs and training processes, a training audit procedure was introduced in 2013, which makes it possible to identify areas for improving training programs, training business trainers and increasing the efficiency of processes. We plan to use this mechanism on a regular basis as one of the tools for managing the learning function.

Training systems for employees of mass specialties in subsidiary banks and companies of the group are also being actively improved. The development of training programs takes into account the specifics of various functional blocks and their business objectives. Thus, DenizBank organizes training for employees at the Deniz Academy Corporate Academy under such programs as Fundamentals of Lending, Assessment of Operational Risks, Introduction to Investment Analysis, Financial Calculations, as well as basic trainings for operating cash personnel. Several special training programs are being implemented for Sberbank Insurance employees, including a set of seminars from experts in various fields as part of the Corporate Academy program, as well as a series of regional and all-Russian conferences for employees of sales departments. Sberbank Kazakhstan, in turn, has created a specialized training center for job seekers and trainees, in which more than 1,500 people were trained in 2013. Sberbank Ukraine organizes internal training for employees of mass specialties in accordance with the specifics of the activities of the retail, corporate and operational blocks; in 2013, 1,650 employees underwent training.

Development of distance learning

We see great potential in the development of distance learning and continue to develop a system of online courses for self-training of employees. In 2013, the increase in the share of distance learning in the bank compared to 2012 amounted to 7.4%. In 2014, we plan to transfer another 10% of face-to-face training to distance learning to increase its availability and efficiency.

We continued to use the unique portal for distance learning and development of employees “Virtual School of the Sberbank Corporate University”, which provides access to the knowledge base and the possibility of team interaction in real time 24/7. In 2013, the number of registered users of the Sberbank Corporate University Virtual School platform exceeded 36 thousand people, more than 14 thousand courses were held.

Leadership training and development

Training for heads of departments and key specialists is carried out at the Sberbank Corporate University. In 2013, more than 35 thousand employees were trained there; thus, the training and development plan for managers and key specialists was fulfilled by 117%.

In 2013, the Corporate University continued to implement training and development programs for group leaders with leading international business schools:

    developed and implemented a quality management system for the two traditionally most successful programs "Sberbank 500 - a program for leaders" in conjunction with INSEAD-NESand LBS "Finance and Management for Bankers" together with London Business School... In 2013, 433 employees received certificates under the Sberbank 500 - Program for Leaders program, LBS Finance and Management for Bankers - 54 employees;

    the program "Management innovations: the challenge of the XXI century" was developed in cooperation with Graduate School of Business, Stanford University... In 2013, the first module of the program was implemented for members of the Bank's Management Board;

    a short-term training program "Improving the risk management and risk modeling system" was prepared in cooperation with School of Business. Haas University of California at Berkeley... In 2013, 64 heads of subdivisions of the Risks, IT and Finance blocks, as well as the Distressed Assets Department, underwent training.

In 2013, the group also organized other training events to develop professional competencies of managers, in particular:

    all group leaders have undergone a series of trainings to develop skills for constructive feedback to employees, effective communications, time management, etc .;

    new managers of DenizBank were given the opportunity to develop management skills within the framework of the New Captains Club training program;

    119 heads of independent structural divisions of the central office and branches of Sberbank Kazakhstan were trained in a new model of management by goals (MBO).

Deputy Head of Department, Head of Personnel Development and Internal Communications Department of Sberbank Technologies, Elena Frantova on external and internal training.

Over the past year, we launched major educational processes... For example, more than a quarter of employees have taken courses at the Training Centers in Moscow, St. Petersburg, Minsk and Novosibirsk. Sberbank Technologies conducted about 60 corporate trainings and project management trainings, more than 10% of employees are learning English. Internal seminars on the "Development Factory", "Ariadne", PIR have appeared. But a lot still needs to be improved and debugged.

IT is one of the most dynamic branches of business, and in order to always offer up-to-date business solutions, IT professionals are forced to constantly update and replenish their knowledge. Therefore, we build the training service based on the fact that it must meet the business needs for new knowledge, practices and experience and be as transparent and convenient as possible for employees.

Now the learning processes are divided into two large blocks: external and internal. External training need to plan internal - you can visit without a preliminary plan (be sure to coordinate your absence with the head).

It's nice that now we have our own training classes (training and computer). Therefore, most of the internal training will take place here. At the end of February, the collection of individual training plans will begin. And in early April, we plan to publish the final versions (agreed by the company management) in Quickr and start working as planned.

Of course, we understand that it is extremely difficult to plan everything with an accuracy of the course for six months in advance. Therefore, as in the past year, we leave the option - to undergo unscheduled training. But it will take much more time and effort to agree on unscheduled training.

Information about training in the company can be viewed at Quickr "Sberbank-Technologies Training". We are glad to receive all questions and, especially, suggestions by e-mail SBT-Training (in sigma or alpha). We try to work out each of the ideas so that they come true, although this is not always possible right away. Some of them are implemented within six months, while others form the basis for larger projects.

  1. External training - training that can be bought in Training Centers: technical courses, management training, project training. You can take such training in the training center itself on a schedule or in a corporate format. The corporate format implies training conducted by an external trainer for a group of Sberbank Technologies employees under the training center program. External training always involves payment.
  2. Internal training - training is based on the transfer of unique knowledge and experience inherent only in the company. Typically, such training takes place in the format of 2 or 4-hour seminars, and is conducted by specialists from Sberbank Technologies or Sberbank.
  3. Technical and vocational training... This is mainly training in external training centers on vendor products or methodologies. It is customary to include such courses and conferences in a personal training plan based on the needs of professional development and business development. There is no single course catalog! The list provided by the training department is basic courses for the main competencies of the company. If there is no suitable one among them, you should find and include in the plan the necessary course or contact the personnel development department with a question.
  4. Management training... These are trainings in communications, management fundamentals and personal development. A list of standard corporate trainings is available in quickr. Trainings are conducted by professional trainers for corporate groups of Sberbank Technologies. Every six months, a training schedule is drawn up and posted in quickr. A week before the training, all interested employees receive information that the training will take place. The employee can participate in it or wait for the next date.
  5. Project training - includes a pool of courses on project management methodology based on PMI and IPMA concepts. A list of standard corporate trainings is available in quickr. Trainings are conducted by professional trainers for corporate groups of Sberbank Technologies. Every six months, a training schedule is drawn up and posted in quickr. A week before the training, all interested employees receive information that the training will take place. The employee can participate in it or wait for the next date.
  6. English language implies training in corporate groups twice a week outside working hours - in the morning or in the evening. The training cycle is designed for 4 months and implies mastering one level of training. Any employee can take part. Recruitment into groups occurs at the end of each cycle. 50% of the cost of training is paid by the employee independently.
  7. Internal courses are technical courses that are in demand by a large number of employees. Such courses are held in a corporate format, if possible in corporate classes with the involvement of an external or internal trainer, according to an authorized or proprietary program.
  8. Knowledge Sharing Workshops 2 to 4 hours pass, during which discussions are held on the main competencies of the company, project processes and automated systems. Seminars are conducted by experts and leading specialists of the company. All interested employees can take part in the seminar by agreeing on the time of participation with their leader and the leader of the current project.
  9. Workshop... Practical lesson on internal corporate tools (Ariadna, Doctrix, SEODO, etc.). Classes are held from 2 to 4 hours in a computer class. The list of workshops will be updated in quickr. The schedule of classes is formed by recruiting people into groups.
  10. Individual training plan... Every six months, each employee, together with their immediate supervisor, discusses a training plan, which may contain courses in technical, management or project training. Training is included in the general training plan for the department in an amount sufficient for development and does not contradict the production process, is approved at the level of the department director. To initiate a specific training, an employee just needs to copy a line from the plan and send it to the training manager at least three weeks before the desired training date.
  11. To accept participation in internal seminars, it is enough to decide on the desired topic, agree on the time of your absence with the leader and come to the seminar. It is not required to add seminars to the plan.
  12. Training format: individual carried out in the case of a planned or unscheduled application to the CA.
  13. Training format: corporate held for a group of employees of Sberbank Technologies.

Sberbank International

Over 10 years of development, Sberbank has become a "bridge" between the economic systems of many countries and has taken leading positions in the countries of presence. Business development in the international arena is overseen by Sberbank International. Sberbank's international business is a network of subsidiary banks, representative offices and branches in 16 countries, over 28,000 employees and over 14 million customers. Subsidiary banks are actively introducing innovative products and are leaders in many areas, which is confirmed by prestigious awards from reputable financial publications.

HR block

Among the main tasks of the Block: selection, adaptation, training, development and motivation of employees; formation of corporate culture and volunteering, labor protection. The employees of the department make every effort to ensure that 314 thousand of their colleagues are surrounded by constant care and work with pleasure.

Wealth management

The block combines asset management, pension, insurance and depository business of Sberbank. A wide range of products is sold in all business segments: retail and corporate blocks, CIB and Private banking.
In 2016, the total number of products sold exceeded 32 million. Today, customers have the opportunity to make online purchases of insurance, pension and investment contracts through the website sberbank.ru, websites of subsidiaries, Sberbank Online and Mobile Bank. The total number of electronic sales of welfare products in 2016 was over 70 thousand.

Risks

The risk management system is guided by the recommendations of the Basel Committee on Banking Supervision, meets the requirements of the Bank of Russia and complies with the best world practices. Sberbank is dynamically developing and transforming, protecting the interests of shareholders, enhancing competitive advantages, efficiently managing capital and increasing its overall market value.
It was Sberbank who was the first to apply for an internal rating system based on its own model estimates of counterparties to calculate capital adequacy. The result was the possibility of a significant increase in the capital adequacy level of the Bank and the Group as a whole.
In the process of verification and assessment of the reliability of the borrower, a predictive analysis of the client's creditworthiness, his behavioral characteristics, voice and other types of biometrics, as well as other modern technological solutions are used.

Corporate business

The Block's team is improving the bank for 1.8 million corporate clients, helping entrepreneurs create new services and a new quality of life for our country. Today, the Block faces loud challenges: automation of the credit process, creation of the best bank for small, as well as large and medium-sized businesses, lending to regional authorities, building a convenient digital service platform and continuous improvement of banking products for business.

Corporate and Investment Banking (Sberbank CIB)

The Bank's clients include the largest corporations, financial institutions, federal and sub-federal authorities and organizations. Sberbank CIB offers corporate lending (trade finance), documentary business, investment banking, securities trading, as well as integrated financial solutions and financial advisor services. As of March 2017, the volume of the loan portfolio for the largest clients amounted to 7.4 trillion. rubles. In 2016, Sberbank CIB was named the Most Innovative Investment Bank in Central and Eastern Europe by The Banker magazine.

Strategy and development

The strategy team is a subdivision of the future that creates a new image of the Bank. The block studies the latest trends and tendencies, finds new ideas, participates in the formation of a development strategy in all areas, and also supports the implementation of the strategy at every stage.
Purposeful people work here who are not afraid to tackle the impossible and are used to thinking two steps ahead. The team brings together experts from various industries. Candidates are expected to be able to think strategically and be willing to tackle ambitious tasks.

Retail business

The largest Block of the company not only offers starting positions in branches and call centers, but also has a lot of vacancies in the field of IT, Data Science, management and process optimization.
Sberbank's retail business clients make up 70% of the Russian population. Every day 144 thousand employees help people make transfers, pay for services, get loans, make deposits, improve housing conditions, exchange currency, and carry out operations with precious metals.
Today 48 million of our clients use the web service and mobile application Sberbank Online, and Mobile Bank has over 30 million users. Together with the client, we create the future and save the main resource - time.

Territorial development

Today the regional network of Sberbank is 14 Regional Banks and 14,739 client offices, providing their customers with a full range of banking services in 83 constituent entities of the Russian Federation, in 11 time zones. Their work is coordinated by the Territorial Development Block.

Finance

The "Finance" block is engaged in financial support of the Bank's activities: business planning, management and control over expenses, tax risk management, financial analytics and reporting in accordance with Russian and international standards, transfer pricing, liquidity and capital management of the Bank.

Direct reporting to the President of the Bank

A number of divisions are directly subordinate to the President: the Marketing and Communications Department, the Secretariat (that part of it that is responsible for organizing the work of the collegial bodies of the Bank and the Competition Commission), the Ombudsman's Service (dealing with the examination and settlement of customer requests, as well as mediation of conflict situations) , Department of Internal Audit and Internal Bank Security, and, of course, a relatively new structural unit for the implementation of Agile.

Services

The Services block consists of the Departments of Real Estate and Operations, Construction, Security, and Business Administration; the centers responsible for the storage and transportation of cash and precious metals; and the Supply Center. The main tasks of the Block: service support of business units, internal and external clients, ensuring uninterrupted operation, development and security of the Bank (physical security of facilities, combating cyber fraud, protection of information and electronic business).

Technology Block

Modern technologies and innovations are a sustainable source of the Bank's unique competitive advantages. The task of the "technologies" block is to complete the moderation of Sberbank by 2018 and make it a technological leader in the banking sector.

The Technologies block is one of the sponsors and leaders of the Agile transformation project.

The main activities of the Block:

  • Development of a strategy for technological transformation of the bank;
  • Analysis of business processes and requirements for their optimization;
  • Analysis of business processes and creation of a corporate IT architecture;
  • Development of banking products.

Part of the Technology Block is